Help Center Messages

Messages

Private conversations with teachers and parents.

Open your messages

Tap the Messages tab. You'll see your conversations sorted by most recent.

Start a new conversation

  1. Tap the Messages tab.
  2. Tap the compose icon (pencil or +).
  3. Search for the person you want to message.
  4. Tap their name to select them.
  5. Type your message at the bottom.
  6. Tap the send button.

Message your child's teacher (parents)

You can also open the class, find the teacher, and tap Message from there.

  1. Tap Messages → compose icon.
  2. Search the teacher's name.
  3. Tap their name and type your message.
  4. Send.

Message a parent (teachers)

  1. Tap Messages → compose icon.
  2. Search the parent's name.
  3. Tap their name and type your message.
  4. Send.

Attach a photo or document to a message

  1. Open the conversation.
  2. Tap the paperclip or + icon next to the message box.
  3. Choose a photo or file.
  4. Add a message if you want.
  5. Tap send.

Search for a conversation

  1. Tap the Messages tab.
  2. Tap the search bar at the top.
  3. Type a person's name or a word from the conversation.

View conversation info

  1. Open the conversation.
  2. Tap the person's name at the top, or the info (i) icon.
  3. You'll see participants, notification settings, and other options.

Mute a conversation

You'll still receive the messages but you won't get notifications.

  1. Open the conversation.
  2. Tap the info icon at the top.
  3. Tap Mute.

Delete a conversation

  1. Open the conversation.
  2. Tap the info icon.
  3. Tap Delete Conversation.
  4. Confirm.

Know if a message has been read

A small read indicator appears next to messages you've sent. Unread messages from others show with a colored dot in the conversation list.